Privacy Policy

1. Who We Are

Xcellcare Medical Practice is operated by Dr. Muhammad Afzal Khan, MD at 432 Avenel St, Avenel, NJ 07001. We are committed to protecting your personal and health information in compliance with HIPAA.

2. Information We Collect

• Personal identification: name, date of birth, address, phone, email
• Insurance and billing information
• Medical and health information from visits or intake forms
• Appointment and scheduling data
• Website analytics data

3. How We Use Your Information

• Schedule and manage appointments
• Provide medical care and follow-up
• Process insurance claims and billing
• Send appointment reminders (with consent)
• Comply with legal and regulatory requirements

4. HIPAA & Protected Health Information

Your Protected Health Information (PHI) is handled in accordance with HIPAA. We will not share PHI without your written authorization, except as permitted by law.

5. SMS Communications

If you consented to SMS messages, we may send appointment reminders and updates. Reply STOP to opt out at any time. Standard message and data rates may apply.

6. Your Rights

• Access and obtain a copy of your medical records
• Request corrections to your health information
• Opt out of SMS or marketing communications
• File a complaint with the U.S. Dept. of Health and Human Services

7. Contact

Xcellcare Medical Practice
432 Avenel St, Avenel, NJ 07001
Phone: (848) 260-0353
Fax: (732) 453-7255

Terms & Conditions

1. Acceptance of Terms

By using the Xcellcare Medical Practice website or services, you agree to these Terms. If you do not agree, please do not use our website or services.

2. Medical Disclaimer

Information on this website is for general purposes only and does not constitute medical advice. Always seek guidance from a qualified physician. In a medical emergency, call 911 immediately.

3. Appointments & Cancellations

• Schedule by phone at (848) 260-0353 or online at xcellcareclinic.com
• Please give at least 24 hours notice to cancel or reschedule
• Repeated no-shows may result in a no-show fee
• Dr. Khan provides Adult Primary Care only (patients must be 18+)

4. Payment Policy

• Co-pays and balances are due at time of service
• We accept cash, checks, and major credit/debit cards
• A 3.5% processing surcharge applies to all credit card payments

5. Insurance

We accept Medicare, Medicaid, and most major private insurance plans. Patients are responsible for verifying their coverage, co-pays, and deductibles prior to visits.

6. Contact

Xcellcare Medical Practice
432 Avenel St, Avenel, NJ 07001
Phone: (848) 260-0353